Teladoc Health’s Expert Medical Opinion
Get answers and advice you need about your diagnosis, treatment and care from leading medical experts.
OVERVIEW
You have access to medical experts who can give you medical advice on any diagnosis, treatment option, or surgery. Get a second opinion about treatment options, find a recommended local specialist and more — all at no cost to you.
Get answers and confidence you need to make informed decisions about your health. Common conditions that Teladoc Health’s Medical Experts advise on include joint, back and chronic pain, heart issues, surgeries, cancer and more.
ELIGIBILITY
All Regular, U.S. NesCARE benefits-eligible employees (Hourly regularly scheduled to work 30+ hours or Salaried working 20+ hours, as defined in the NesCARE SPD).
You’re unsure about a diagnosis or need help deciding on a treatment option
You have medical questions or concerns and want a leading expert’s medical opinion
You need help finding a local doctor who specializes in your condition
You’ve been admitted to the hospital and want expert guidance
Here's how it works:
- Start a case: Submit your request online, in the Teladoc mobile app or by calling 1-855-380-7828.
- Access expert guidance: Connect with your dedicated physician, who guides you through every step in the process and coordinates your review with an Expert physician, and your existing physician.
- Receive collaborative care: Our team of doctors works with you to develop and deliver an Expert Report with a clear diagnosis and treatment plan that’s right for you.


