DEPENDENT VERIFICATION
Make sure your dependents are covered.
As of March 1, 2025
Nestlé remains committed to providing quality, affordable health care plans for you and your eligible dependents. Recently, we conducted a dependent audit to verify the eligibility of all dependents enrolled in Nestlé’s medical, dental and/or vision plans and Alternative Coverage Fee (ACF) status. This initiative is part of our responsibility to meet the plans’ eligibility requirements and adhere to federal regulations governing health plans, including ERISA and the tax code. We partnered with Willis Towers Watson (WTW), a trusted benefits partner with extensive experience, to manage this audit.
If you were required to provide documentation to confirm your dependents’ eligibility, you had until February 28, 2025, to submit the necessary documents. Dependents removed due to ineligible confirmation, lack of completion to the audit and new ACF certification will be effective March 31, 2025.
Thank you for your cooperation in maintaining the integrity of our health care plans. If you have any questions or need further assistance, please contact 1-877-637-2255, option 2.
Overview
A dependent verification is the process by which Nestlé will verify the relationship between you and your dependents to ensure they should in fact be eligible for coverage. Please review the eligibility section.
YOUR ELIGIBLE DEPENDENTS
- Your Spouse who is your legal wife or husband as evidenced by an officially recognized certificate of marriage (a common law wife or husband is not an eligible Dependent but may be an eligible Domestic Partner as described below).
- Your unmarried or married Children under age 26
- Your unmarried Children of any age:
- who are mainly dependent on you for care and support; and
- who are not capable of self-support because of:
- mental handicap (“mental handicap” means a disability that is cognitive and organic, not psychological, and must be permanent, not temporary); or
- physical handicap; and
- who became incapable of self-support:
- before age 26; and
- while covered as a Dependent under the applicable Component Plan or any other employer group plan providing coverage similar to the applicable Component Plan.
- mental handicap (“mental handicap” means a disability that is cognitive and organic, not psychological, and must be permanent, not temporary); or
Note: When requested, you must give the Claims Administrator proof that the Child continues to meet the above conditions. The Claims Administrator will not ask for proof more than once a year.
- Your natural child;
- Your stepchild;
- Your legally adopted child (a child is considered legally adopted on the earlier of the date of placement for adoption or the date legal adoption proceedings have been started); and
- Any other child who is your or your spouse’s tax dependent for whom you or your Spouse has legal custody by court order.
The term “Child” does not include a foster child but does include a child who is required to be enrolled according to a Qualified Medical Child Support Order (“QMCSO”). If you become divorced or separated, a QMCSO may require that your Child(ren) be enrolled under a Component Plan. Nestlé will comply, to the extent the Component Plan provides coverage, with a QMCSO presented to Nestlé that meets the legal requirements for these orders. You may obtain without charge a copy of the QMCSO procedures from the Plan Administrator.
- Domestic Partner Affidavit
- Your Domestic Partner of the same or opposite gender who lives in your household with you, provided that you certify and declare you meet the requirements set forth on the enrollment website by going online to MyBenefits (nestle.ehr.com) or by calling the Nestlé Benefits Service Center at 1-877-637-2255. You must request Domestic Partner coverage within 31 days of obtaining your Domestic Partner by enrolling online at MyBenefits (nestle.ehr.com) or by calling the Nestlé Benefits Service Center at 1-877-637-2255.
- Your Domestic Partner’s unmarried or married Children under age 26
- Your Domestic Partner’s unmarried Children of any age:
- who are mainly dependent on you or your Domestic Partner for care and support; and
- who are not capable of self-support because of:
- mental handicap (“mental handicap” means a disability that is cognitive and organic, not psychological, and must be permanent not temporary); or
- physical handicap; and
- who became incapable of self-support:
- before age 26; and
- while covered under the applicable Component Plan or any other employer group plan providing coverage similar to the applicable Component Plan.
- mental handicap (“mental handicap” means a disability that is cognitive and organic, not psychological, and must be permanent not temporary); or
- Your Domestic Partner’s natural Child;
- Your Domestic Partner’s legally adopted Child (a Child is considered legally adopted on the earlier of the date of placement for adoption or the date legal adoption proceedings have been started); and
- Any other Child who is your or your Domestic Partner’s tax dependent for whom your Domestic Partner has legal custody by court order.
Note: A Child of a Domestic Partner is not eligible for coverage unless the Domestic Partner is enrolled for the same coverage (with the exception of the Dependent Life Insurance Plan). The coverage for your Domestic Partner’s Child will terminate when coverage for the Domestic Partner terminates (with the exception of the Dependent Life Insurance Plan). When requested, you must give the Claims Administrator proof that the Child continues to meet the above conditions. The Claims Administrator will not ask for proof more than once a year.
Alternative Coverage Fee (ACF)
If you cover a spouse/domestic partner who has access to medical coverage with their employer, add $125 per month to your medical contributions for the Alternative Coverage Fee (ACF). Visit nestle.ehr.com (MyBenefits) to find out whether the ACF applies to your situation. The ACF does not apply if both you and your spouse/ domestic partner work at Nestlé.
Yes, if you encounter a Qualifying Life Event (QLE) in which your spouse or domestic partner either gains or loses access to medical coverage during the year, please ensure that you report this event to the HR Service Center (HRSC) by selecting option #2 within 60 days.
Correction and Appeals
If any of the information in your final letter is incorrect or you wish to appeal the final audit decision, it is crucial that you contact the Nestlé Benefits Service Center at 1-877-637-2255 Option #2 by April 30, 2025, for further instructions.
Coverage for dependents will be reinstated retroactively for approved appeals submitted before April 30, 2025, upon the submission of the appropriate dependent verification.
Appeals submitted after April 30, 2025, and prior to December 31, 2025, will be considered however, if approved your coverage for your dropped dependents will be reinstated prospectively based on the date the appeal and proper documentation is submitted.
*Please note for your appeal to be reviewed, proper dependent verification must also be included with your request.*
info
GET THE DETAILS
If you are enrolling any dependents (Spouse, Domestic Partner or Children up to age 26), you must provide dependent verification documents for them to be covered. While you have 60 days from the effective date to submit this documentation, you should provide it immediately when enrolling so there are no delays in coverage. Please note that during enrollment, any added dependents will appear as pending and the rates shown will not reflect coverage of the dependents until verification has occurred.
Get answers to frequently asked questions.
CONTACT INFORMATION
If you have any general questions unrelated to the dependent audit, call the Nestlé Benefits Service Center at 1-877-637-2255 and follow the prompts.